Keep people, permissions
and governance in control.

Trust cannot be added as a final screen: authorization, data scoping, review and traceability must shape the architecture.

• Each agent acts with a defined identity and narrowly scoped tool permissions.
• Retrieval checks tenant, document and user entitlements before returning content.
• Changes to systems of record are subject to approvals, validation and transaction logging.

The level of review should reflect the consequences of an error.

• Low-risk information tasks may return attributed answers with user feedback.
• Medium-risk tasks can require confidence checks, document comparison and exception queues.
• High-impact decisions must remain with authorized professionals under agreed controls.

A dependable deployment needs continuous evaluation, not a one-time demonstration.

• Monitor task success, groundedness, escalation rates, response time and cost.
• Test prompt injection, excessive tool permissions, retrieval leakage and unsafe actions.
• Define deployment-specific privacy, residency, retention and incident response requirements.